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STORE POLICY

Copyright

This website and the PDF downloads and their content is copyright of Darryn Farrugia - © Darryn Farrugia 2022. All rights reserved.

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Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only

  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

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You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

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Payment and Pricing

Pricing of goods, services, postage, etc are current but are subject to change without notice.

 

All prices on our website are in US dollars and are inclusive of taxes.

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Privacy

To protect personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

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If you provide us with credit card information, the information is encrypted using secure socket layer technology (SSL) and stored using encryption.

SHIPPING AND RETURNS

Shipping Policy

Shipping costs are as follows:

$5US standard shipping Australia-wide on physical goods.  $10US express shipping Australia-wide on physical goods. Free delivery on orders over $100. International shipping of physical goods varies depending on purchase.

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We aim to pack and dispatch all orders within 48 hours from when the order was placed (excluding weekends and public holidays.)  We use Australia Post for all domestic orders.

 

Orders sent via standard shipping should arrive within 3-5 business days for metropolitan areas. Non-metropolitan areas may take longer.

 

All orders are marked with ‘Authority to Leave’ - if you would like to change that, please 'Add a note' in the cart prior to checkout.

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Return & Exchange Policy

In the unlikely event that you purchase an item that is faulty or damaged, please contact us within 30 days of the date of purchase. We will normally ask that the item be shipped back to us for inspection. 

If we conclude the item is faulty or damaged through no fault of the customer, we will contact you and offer to replace the item or refund the full purchase price. We'll refund the costs required to ship a faulty item to us for inspection and cover any shipping costs required to replace it.

If you wish to return your item for any other reason (such as a change of mind) you will be responsible for paying all associated shipping costs. To be eligible for a refund or exchange in these circumstances, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

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If you have received a product in error please contact us via the website within 7 days and we will work with you to resolve the issue ASAP.

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